privacy policy and cookies
We use cookies in order to offer you the best possible services, thanks to all the features available on the internet. A cookie is a small text file transferred from a web server to your web browser or hard drive when you visit a website. These “cookies” make it possible to record information relating to the navigation of your computer on our site (the pages that you have consulted, the date and time of the consultation, etc.) that we can read during your visits. subsequent. The “cookie”, uniquely assigned to the recipient computer, is completely inactive and secure. The user has the option, by modifying the settings of his web browser, to disable and refuse cookies, if he wishes.
1- personal data collected by Yacht Club de Monaco
The personal data we may collect comes from 3 different sources:
– Data collected from customers (members)
– Data transmitted by third parties (partners or service providers)
– Data collected automatically
This data includes
- Identity and marital status (title, title, surname, first name, marital status, etc.
- Address and contact details (e-mail address, postal address, cell phone number, etc.)
- Education and professional background (qualifications, duties, etc.)
- Financial details (credit card number, means of payment)
- Consumption of goods and services, preferences and interests (transactions, date, place and amount of expenditure, activities, etc.)
- Electronic identification data (customer ID number, IP address, location data, MAC address, etc.)
- Time and location information (activity tracking, cookies, logs, geolocation, etc.)
- Group and partner loyalty programs (loyalty member no., etc.)
- Health data provided by the customer (allergies, disabilities, etc.)
2- How data is used
Your personal data is used by the Yacht Club de Monaco for the management and execution of the services provided to you, without which the Yacht Club de Monaco would not be able to execute or render the services subscribed to.
This use concerns, first and foremost, the management of offers, the monitoring of services and, more generally, the entire commercial relationship between us (registration for newsletters or group communication media – MC Society, consultation of our channels, quotations, reservations, orders, subscriptions, loyalty accounts, etc.), wifi or home automation services, opinions, surveys, informational and commercial communications via any communication channels you may have specified for this purpose, as well as your contributions and publications on the Group’s accounts, on social media or mentioning the Group’s hashtags, brands, events, places, offers, services, products, channels, etc.). (including through third parties).
The YACHT CLUB DE MONACO may also use your data to evaluate and improve its services and to develop new ones, as well as to carry out loyalty-building, canvassing, survey and promotional activities. With your consent, you may receive offers from the YCM or its commercial partners communicated and/or indicated by all the communication channels that you have indicated for this purpose for services similar to those offered by the YCM.
With your express consent, the YCM may communicate to you, through any communication channels you may have indicated for this purpose, commercial information for services that are not similar to those already provided.
This data will be kept for the time necessary to achieve these purposes and for a maximum period of three years from the end of the commercial relationship concerning direct marketing or following the last connection to your account. YCM may also use your data to comply with its legal obligations (in particular the fight against fraud or money laundering) and/or to respond to requests from public and government authorities.
3- Acces to personal data and customer rights
In accordance with Regulation (EU) 2016/679 of April 27, 2016 and (Monegasque) Law No. 1.165 of December 23, 1993 as amended, you have the right to access, rectify, object to, delete, limit and port your personal data. You also have the right to specify what happens to your personal data after your death. If you can prove your identity, you can exercise your rights by contacting the Data Protection Officer by e-mail at dpo@ycm.mc. If, after contacting the Data Protection Officer, you feel that your rights have not been respected, you may submit a complaint to the Commission Nationale de l’Informatique et des Libertés (CNIL.fr) or to the Monegasque authority, the Commission de Contrôle des Informations Nominatives (CCIN.mc). Data required by YCM for the purpose for which it was collected, to comply with a legal obligation and/or to establish, exercise or defend legal claims may not be deleted.
4-Outsourcing of personal data processing
Your personal data is processed by YCM, its subcontractors and partners, for the purposes of managing and performing services that you have requested or authorized. Your data may also be transferred to third-party service providers who provide services or assistance and advice to YCM. Upon request, data may also be transferred to persons and authorities whose right to access personal data is recognized by law, regulations or provisions issued by authorities empowered by law. YCM’s subcontractors and partners may be located outside the European Union. Where such subcontractors or partners are located in a country that has not been recognized as ensuring an adequate level of protection, YCM requires them to comply with its security and confidentiality requirements for your personal data and to process your data only for the purposes it has determined. Such subcontractors and partners will have previously signed the European Commission’s Standard Contractual Clauses.
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5- Storage of personal data
Your personal data is stored in our databases located in Monaco or in those of our subcontractors for a period that complies with legal provisions or is proportional to the purposes for which it was recorded. In certain cases, and mainly for technical reasons, your data may be stored on servers located outside Monaco or the European Union.
Depending on whether we have an ongoing contractual relationship with you (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer), or whether we have never had such a relationship with you (you are a prospect), retention periods may vary. The data relating to your browsing of our online services collected by the cookies you have authorized has a specific retention period indicated in our cookie policy.
The table below lists the main retention periods for your data.
In any case, we regularly review the relevance of the information we hold. When its retention is no longer justified by commercial requirements or linked to the management of your customer account, or if you have made use of a right of modification or deletion, we will securely delete it (with the exception of data necessary to establish proof of a right or contract).
- Data category: Civil status, contact data
Purposes: Constitution and management of a prospect file
Retention period: 3 years from data collection or last contact with prospect
- Data category: Civil status, contact data, lifestyle habits, economic and financial information
- Purposes: Customer and service management, concierge services, invoice payment data
Retention period: duration of contractual relationship or 10 years for financial data
- Data category: civil status, contact data, social network identifiers
Purposes: loyalty-building, canvassing, studies, surveys, promotions and offers, complaint management.
Retention period: duration of contractual relationship or 3 years from data collection or last contact.
- Data category: Contact data
Purpose: Send personalized marketing communications
Retention period: 3 years maximum from unsubscription or last contact from customer
- Data categories :
Civil status: Civility, surname, first name, date of birth, place of birth, address, zip code, city, country, nationality, passport or identity card number.
Contact details: Email, telephone number, fax number
Lifestyle: Room number, shoe sizes, contact preferences, contact language, tastes and preferences
Financial information: Bank details, subscription, payment method, payment method, card number
6- Storage of personal data
YCM takes all necessary steps to protect the personal data it processes. Your data is processed electronically and/or manually, and in any event, its security, protection and confidentiality are ensured in accordance with its level of sensitivity, using administrative, technical and physical measures to prevent loss, theft, unauthorized use, disclosure or modification. In the event of a breach of your personal data likely to result in a high risk to your rights and freedoms, YCM undertakes to inform you as soon as possible and to take all necessary measures to limit the risks associated with this breach. Whether your data is processed by YCM or by YCM’s subcontractors and partners, the same security and confidentiality requirements are applied to your personal data.
In particular, we have :
- Appointment of a Data Protection Officer; Michael Gabrielian
- The creation of a unit dedicated to information systems security;
- Raising awareness of the need for confidentiality among our employees who may have access to your personal data;
- Securing access to our premises and IT platforms;
- Implementing a general corporate IT security policy;
- Secure access, sharing and transfer of data;
- High standards of data protection when selecting our subcontractors and partners.
| Yacht Club de Monaco
Founded in 1953 by Prince Rainier and headed by H.S.H. Prince Albert II since 1984, the Yacht Club de Monaco (YCM) has 2,500 members in 81 countries and occupies a prominent position in the global yachting community.