La Belle Classe Academy

GUEST HOSPITALITY TRAINING

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ABOUT THE COURSE

The IAMI GUEST hospitality introduction program prepares new crew members to start their careers in superyacht interiors, providing essential foundational skills. The advanced program is designed for those with prior onboard or hospitality experience, aiming to advance into professional roles within the yacht interior department by enhancing their existing service and management skills.

Fees :

GUEST Hospitality Introduction Program : Contact us GUEST Hospitality ADVANCED Program : New dates to be published soon 5% discount for Phoenix Yacht Management Crew.

Duration :

1-5 Days

Language :

English

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GUEST Hospitality Introduction Program

 The IAMI GUEST Hospitality Introduction Program is designed for those starting their career in the interior department of a superyacht.

This program provides a strong foundation, helping new crew secure employment and bring essential skills to their first onboard role.

Yachting demands flawless luxury service, leaving little room for error. While senior interior staff guide new hires on specific operations, they expect junior crew to already possess basic skills to perform effectively.

Kickstart Your Yachting Career with the  IAMI GUEST Hospitality Introduction Program

This comprehensive 4-day program is the perfect starting point for aspiring interior crew members, offering a structured pathway to success in the luxury yachting industry.

Through carefully designed modules like Introduction to Yachting and Onboard LifeHousekeeping & Laundry Basics for Superyachts, and Food & Beverage Service Fundamentals, you’ll gain the essential skills and knowledge needed to excel.

The program combines interactive classroom sessions, engaging activities, and practical onboard experience when available, ensuring you’re prepared for the unique demands of life at sea.

Beyond technical expertise, you’ll learn the nuances of yacht service standards, from impeccable guest care to maintaining high-level presentation.

Tailored specifically for junior crew, this course builds a strong foundation in yachting basicsrole expectations, and career advancement opportunities. Whether you’re looking to secure your first role or set the stage for long-term growth, this program delivers all the tools you need to thrive.

Take the first step toward a successful yachting career and join the ranks of skilled, confident crew today!

Principles of guest food & beverage service

    • Standards of presentation & etiquette 
    • Different food service styles & techniques
    • Introduction to food & beverage yacht service 
    • Preparation of mise en place for onboard service areas 
    • Food safety procedures & practices
  • Professional presentation of onboard Guest areas
  • Detailing of cabins, bathrooms & all guest areas
  • Cleaning & maintaining luxury fabrics, surfaces & finishings.
  • Basic professional laundry procedures & laundry duties
  • Promote Mental Health Awareness
  • Enhance recognition skills
  • Encourage open communication
  • Address onboard challenges

Place: Yacht Club de Monaco training center :  La Belle Classe Academy

Duration: 4 days
Price: 1824 euros

Max students : 8

What to bring: All materials are provided; you only need to bring your packed lunch.

Upon successful completion of the course, trainees will receive IAMI/GUEST certificates.

Our trainings and packages do not include accommodation.

However, we work closely with a number of partners hotels in Monaco and Beausoleil that offer accommodation. Please, check the list here.

All our courses are conducted in English. A sufficient level of understanding and speaking is required in order to successfully complete the course. 

Contact us if you have any questions.

Before booking the course, please make sure you read the course delivery, deposit and cancellation policy.

GUEST Hospitality ADVANCED Program

The IAMI GUEST Hospitality Advanced Program is designed for those with prior onboard experience or a background in hospitality and service who wish to advance in a professional interior department onboard.

This program offers a unique opportunity to build on existing skills and gain the fundamental training required for more senior roles. Candidates must demonstrate relevant experience, either onboard or shore-based, and training providers will assess eligibility on a case-by-case basis. It is recommended that candidates submit a current CV with references and relevant qualifications.

Candidates will have the skills to excel at a senior interior role. Those who complete the full program and meet the required Sea Service can earn the IAMI GUEST Senior Steward/ess Certificate of Competence (CoC), with prerequisites including at least 12 months of onboard service or equivalent shore-based experience.

  • Wide range of Service Styles & Techniques
  • French culinary & service terminology & luxury menu items
  • Food & Beverage (F&B) standard operating procedures
  • F&B Service Operations & Service Recovery Model
  • Guests Preferences / Preference sheets
  • Event F&B Services
  • Health, Safety & Hygiene procedures & practices
  • Professional & efficient housekeeping services
  • Professional fabric & surfaces care, maintenance & cleaning
  • Correct cleaning techniques & correct use of chemicals & equipment
  • Cleaning & maintenance procedures & schedules
  • Detailing of guest & crew areas using procedures & schedules
  • Health, hygiene & safety Practices
  •  
  • Professional laundry services on-board
  • Laundry labels & washing machine & dryer instructions.
  • Machine usage & maintenance planning
  • Treatment & care of various fabrics & fabric stain removal
  • Professional ironing & use of roller press
  • Health & safety practices

Place: Yacht Club de Monaco training center :  La Belle Classe Academy

Duration: 5 days
Price: 2700 euros

Max students : 8

What to bring: All materials are provided; you only need to bring your packed lunch.

Upon successful completion of the course, trainees will receive IAMI/GUEST certificates.

Our trainings and packages do not include accommodation.

However, we work closely with a number of partners hotels in Monaco and Beausoleil that offer accommodation. Please, check the list here.

All our courses are conducted in English. A sufficient level of understanding and speaking is required in order to successfully complete the course. 

Contact us if you have any questions.

Before booking the course, please make sure you read the course delivery, deposit and cancellation policy.

best reviews

la belle classe academy

"Absolutely loved my time during this course, Lynne was one of the most if not best teacher I have had in any area of my learning. Excellent communication, patience and a wealth of knowledge in all areas of service. Thoroughly enjoyed the course, and I am coming into the season ahead with much more confidence in not only laundry,housekeeping and service but also mindset and performance. The facility provided was great, the high standards and order that the Monaco yacht club have within their team is truely inspiring, staff were all accommodating and I would recommend to anyone thinking of broadening their knowledge in yachting."

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Miss Malaika Story Stewardess M/Y BIJIN

ART OF SERVICE