Art of Service course structure:
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The IAMI GUEST Hospitality Introduction Program is designed for those starting their career in the interior department of a superyacht.
This program provides a strong foundation, helping new crew secure employment and bring essential skills to their first onboard role.
Yachting demands flawless luxury service, leaving little room for error. While senior interior staff guide new hires on specific operations, they expect junior crew to already possess basic skills to perform effectively.
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The IAMI GUEST Hospitality Advanced Program is designed for those with prior onboard experience or a background in hospitality and service who wish to advance in a professional interior department onboard.
This program offers a unique opportunity to build on existing skills and gain the fundamental training required for more senior roles. Candidates must demonstrate relevant experience, either onboard or shore-based, and training providers will assess eligibility on a case-by-case basis. It is recommended that candidates submit a current CV with references and relevant qualifications.
Candidates will have the skills to excel at a senior interior role. Those who complete the full program and meet the required Sea Service can earn the IAMI GUEST Senior Steward/ess Certificate of Competence (CoC), with prerequisites including at least 12 months of onboard service or equivalent shore-based experience.
GUEST Hospitality Introduction Program
Kickstart Your Yachting Career with the IAMI GUEST Hospitality Introduction Program
This comprehensive 4-day program is the perfect starting point for aspiring interior crew members, offering a structured pathway to success in the luxury yachting industry.
Through carefully designed modules like Introduction to Yachting and Onboard Life, Housekeeping & Laundry Basics for Superyachts, and Food & Beverage Service Fundamentals, you’ll gain the essential skills and knowledge needed to excel.
The program combines interactive classroom sessions, engaging activities, and practical onboard experience when available, ensuring you’re prepared for the unique demands of life at sea.
Beyond technical expertise, you’ll learn the nuances of yacht service standards, from impeccable guest care to maintaining high-level presentation.
Tailored specifically for junior crew, this course builds a strong foundation in yachting basics, role expectations, and career advancement opportunities. Whether you’re looking to secure your first role or set the stage for long-term growth, this program delivers all the tools you need to thrive.
Take the first step toward a successful yachting career and join the ranks of skilled, confident crew today!
Principles of guest food & beverage service
- Standards of presentation & etiquetteÂ
- Different food service styles & techniques
- Introduction to food & beverage yacht serviceÂ
- Preparation of mise en place for onboard service areasÂ
- Food safety procedures & practices
- Professional presentation of onboard Guest areas
- Detailing of cabins, bathrooms & all guest areas
- Cleaning & maintaining luxury fabrics, surfaces & finishings.
- Basic professional laundry procedures & laundry duties
- Promote Mental Health Awareness
- Enhance recognition skills
- Encourage open communication
- Address onboard challenges
La Belle Classe Academy
Fees & Dates
GUEST Hospitality Introduction Program : Contact us
GUEST Hospitality ADVANCED Program : 12th – 16th May 2025
5% discount for Phoenix Yacht Management Crew.
Certificate
IAMI GUEST Certificates
