Home / Advanced programmes / Marina & Port Management Masterclass
Have you ever wanted to understand what it takes to manage a modern marina or superyacht port? Seven weeks in Monaco and online to lead the marinas of tomorrow.
The Superyacht Marina & Port Management Executive Masterclass equips current and future marina leaders with the operational, managerial and strategic skills needed to succeed.
Through expert-led sessions, practical case studies, networking opportunities and a Monaco-based learning environment, participants will explore key topics including marina operations, customer experience, sustainability, leadership and innovation, while working towards an Executive Certificate issued by La Belle Classe Academy – Yacht Club de Monaco.
The required foundation of the programme: a comprehensive understanding of marina and port management, from day-to-day operations and infrastructure to compliance, risk management, customer experience and performance.
The Marina Manager’s role, core port operations, guest services and team coordination, with marina infrastructure, technical systems, asset maintenance and infrastructure resilience.
The regulatory, compliance and risk management aspects of marina operations: legal obligations, operational responsibilities, risk assessment, emergency response and incident management.
The expectations of yacht owners, captains and industry stakeholders: personalising the customer journey, managing sensitive situations, and using KPIs to monitor satisfaction, occupancy, retention and service quality.
The financial, commercial, managerial, environmental, digital and legal dimensions of marina management. Included in the Full Programme, or bookable individually.
The economics of your marina: revenue streams and cost drivers, seasonality, pricing, berth profitability, investment decisions and infrastructure modernisation.
How a marina differentiates itself and attracts an international clientele: positioning, brand image, partnerships, value-added services and customer loyalty.
For professionals moving into management: team organisation, communication, delegation, conflict management, service culture and decision-making.
Turning environmental challenges into practical actions: pollution prevention, waste and energy management, expectations and progress indicators.
Digital tools that simplify operations: reservations, customer management, process automation, operational data, reporting and digital services.
Essential legal reflexes with clients, contractors and partners: contracts, responsibilities, documentation and the situations most likely to lead to disputes.
How a marina’s main risks are insured and transferred: key areas of cover, liability issues, claims handling and the documentation required.
Leading beyond a normal incident: crisis organisation, decision-making under pressure, stakeholder communication, continuity and return to normal operations.
Structuring preventive and corrective maintenance, monitoring critical assets, coordinating service providers and scheduling around operations.
Session 1.1 · Module A
Session 1.2 · Module H
Session 1.3
Sessions 2.1, 2.2 · Modules D, G
Sessions 3.1, 3.2
Modules B, C
Module E
Module F
Module F2
All prices include VAT (TTC).
Common Core and all Specialised Modules at the Yacht Club de Monaco.
Common Core and all Specialised Modules, combining sessions in Monaco and online.
Common Core and all Specialised Modules, followed remotely.
Participants coming through Phoenix Yacht Management Crew
Current IUM students, on presentation of a valid certificate of enrolment
Receive your Executive Certificate issued by La Belle Classe Academy – Yacht Club de Monaco.
Training fees do not include accommodation. Participants may benefit from partner hotel rates through the La Belle Classe Academy network.
